Terms & Conditions

Shukla Tour & Travel

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Terms & Conditions

Shukla Tour & Travel

1. Cab Usage & Kilometer Limits

Outstation Cab Service:

  • Cab usage limit is 250 kilometers per day.
  • Extra kilometers will be charged additionally as per the agreed rate.

Delhi Local Sightseeing:

  • Cab usage limit is 8 hours or 80 kilometers, whichever is earlier.
  • Extra hours or kilometers will be charged extra.

2. Booking & Payment Policy
  • Minimum 10% advance payment is required to confirm the booking.
  • 50% of the total tour amount must be paid before pickup time.
  • Remaining amount must be paid during the tour in two parts or as mutually agreed.
  • Payments must be made only to the company's official bank account or in the owner's name.
  • Payments made to any other account will not be considered valid.

3. Cancellation & Advance Refund Policy
  • Advance payment is non-refundable if the customer cancels near the travel date.
  • If cancelled before 15 days of travel date:
    • Amount can be adjusted in the next trip, or
    • Refund will be processed within 15 working days.

4. Online & Third-Party Payment Charges
  • Credit card, PayPal, or payment gateway charges will be extra and borne by the customer.

5. GST Policy
  • GST invoice will be provided as per Government of India rules.
  • 18% GST will be charged extra wherever applicable.

6. General Conditions
  • Parking, tolls, state taxes, driver allowance, and permits are extra unless mentioned.
  • Company is not responsible for delays due to traffic, weather, or road conditions.
  • All disputes are subject to Delhi jurisdiction only.